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Search Results for “empathetic detective

Blog Post #198: How to Increase People’s Receptivity to You

Photo by Jacob Wackerhausen, Courtesy of iStock Photo If you want people to be receptive and to like you, there’s a simple question to ask yourself that will help you accomplish it. The question is, How do I make other people feel? What do I bring to our interactions, conversations, or time together? Let’s turn […]

Blog Short #186: How to Prepare for a Difficult Conversation

Photo by SIphotography, Courtesy of iStock Photo When you need to have a difficult conversation with someone, what can you do to increase the probability that it will be constructive? This is a good question to consider, especially when the subject is a hot issue, or you’re afraid it will be poorly received. There are […]

Courses

Courses Coming Soon. I’ll be offering online courses starting mid-year in 2021. The first course is near completion, and is entitled How to Listen, Speak, and Be Heard. Here’s a preview of what’s included: The 2 goals of listening The 5 layers of a message and how to decipher them The 2 styles of communication […]

Blog Short #160: A 3-Step Process for Resolving High-Stake Conflicts

When you have a conflict with someone, especially someone you’re close to or know well, emotions can run high, and talking things out isn’t always successful. These are the types of conversations that have the potential to escalate quickly and create a stubborn rift that’s hard to mend. One of the things people often do […]

Blog Short #149: How to Apologize the Right Way

Photo by Evgeniia Primavera, Courtesy of Shutterstock Saying you’re sorry for something you’ve done that caused a problem or pain for someone else is healing for both you and the other person. It’s also humbling in a good way and reminds us we’re not perfect while highlighting empathy and genuine concern for how we affect […]