Skip to main content
Search Results for “empathetic detective

Courses

Courses Coming Soon. I’ll be offering online courses starting mid-year in 2021. The first course is near completion, and is entitled How to Listen, Speak, and Be Heard. Here’s a preview of what’s included: The 2 goals of listening The 5 layers of a message and how to decipher them The 2 styles of communication […]

Blog Short #160: A 3-Step Process for Resolving High-Stake Conflicts

When you have a conflict with someone, especially someone you’re close to or know well, emotions can run high, and talking things out isn’t always successful. These are the types of conversations that have the potential to escalate quickly and create a stubborn rift that’s hard to mend. One of the things people often do […]

Blog Short #149: How to Apologize the Right Way

Photo by Evgeniia Primavera, Courtesy of Shutterstock Saying you’re sorry for something you’ve done that caused a problem or pain for someone else is healing for both you and the other person. It’s also humbling in a good way and reminds us we’re not perfect while highlighting empathy and genuine concern for how we affect […]